The StockCharts Store Refund Policy

Returns are accepted within 30 days of the shipment date listed on your packing slip. 

* Item(s) being returned must be in new, resalable, undamaged condition. 

* Shipping charges are not refundable.

* Return shipping costs are your responsibility. 

* If available, please include a copy of the original invoice with the return. 

* Returns made will be refunded in the form of the original payment method, once merchandise is received. 

* Import taxes, customs, etc. are not refundable. 

* ChartPacks and E-books are non-returnable and non-refundable 

Please initiate the request for refund by sending a detailed email to A refund will be issued within 5-7 business days after we receive and inspect the item(s).